FAQs

• Shipping Policy

  IMPORTANT: POSSIBLE SHIPPING DELIVERY DELAYS Due to COVID-19, countries are restricting cross-border travel and have reduced air freight routes. Tracking numbers will be uploaded on time, but we may experience delivery delays. Packages may take an additional 1-2 weeks to arrive. If you just rec...

• When you say your products run small, what do you mean?

  Some of our suppliers are based in China, where sizing standards can differ from those in other countries. Please refer to the size chart attached to the product page to confirm your size. Typically, a Large in our products might fit like a Medium in other brands. If you are in doubt, it's best t...

• Why does the product selection only allow me to pick white?

  We understand your concern regarding the color selection on our website. Sometimes when we post new products, it defaults the color to "White" by mistake. Rest assured, the product will be shipped out in the exact colors as shown in the pictures, even if you select white. This is just a bug in th...